Transit Alerts

Our automated hub simplifies the dissemination of service alert information to transit partners and the public, allowing transit control staff to easily publish and trace alerts as they happen.

A well informed rider helps transportation systems operate more efficiently. Our web-based transit alerts system allows agency staff to enter, manage, and publish service alerts to their customers from a single synchronized hub, so your entire ridership can stay on top of their next trip. 

The system generates real-time General Transit Feed Specification (GTFS) alerts feed that provides information on Google Maps and to other third-party developers. Based on user input, it automatically generates appropriate text for all dissemination channels, reducing errors and increasing consistency across channels. Key features include:

Alert Creation – Intuitive dropdown interface offers fine-grained control over the time, place, and type of alert issued; users can also setup templates and auto-generate alert text.

Alert Management — Pre-schedule future alerts and organize internally using tags, permission levels, and quick sorting. 

Alert Automation — System can integrate with a feed of elevator/escalator status information and automatically generate alerts for outages and service restoration.

Alert Dissemination — Outputs include real-time GTFS service alerts feed, APIs, Tweets, and RSS; easily share with third parties or distribute via email/SMS through GovDelivery to customers who have opted-in. 

Our mobility ecosystem

All our Mobility-focused products are designed to work seamlessly together – but are also available as stand-alone solutions. Just like our transportation networks, our smart systems need to connect with one another to offer stronger flexibility in all aspects of urban movement. 

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