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Our People

Spread across over 60 cities, our team is a global collective of urban experts in design, architecture, engineering, civil, transportation, urban geography, real estate, landscape, communications, software development and so much more. These are the people defining the cities of tomorrow.

Supporting our global team of 3,500 difference makers is IBI’s Leadership team, setting out a compelling vision and guiding IBI Group towards the future.

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Paul Williams

Associate Director | Practice Lead, Electrical & Mechanical Engineering
Toronto West, ON

Paul Williams
#Associate Director | Practice Lead, Electrical & Mechanical Engineering# #All# #Electrical Engineering# #Engineering# #Industrial# #Leader# #Light Rail Transit# #Transportation# #LRT# ## #Mechanical Engineering# #Project / Programme Management# #Subject Matter Expert# #Transit Facilities# #Transportation# ##
Toronto West, Ontario, Canada
Paul Williams has over 30 years of project and design experience in the electrical engineering field. He has been responsible for conceptual design, specifications, feasibility studies, detail engineering, inspections, commissioning, and project management on numerous utility, industrial and commercial projects.Currently, Paul is the Mechanical and Engineering Peer Reviewer for the Eglinton Crosstown LRT, the Project Manager for the Metrolinx Lewis Road Layover Facility and Metrolinx Mimico Layover Facility, and provides Senior Electrical oversight for various projects.
#North America#
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Geoff Carter

Director| CAN Solutions Lead, Intelligence
Toronto, ON

Geoff Carter
#Director| CAN Solutions Lead, Intelligence# #Airport Taxi Dispatch# #Transportation# #ITS# #Intelligent Transportation Systems# #Transit Technology# ## #All# #Data Analytics# #Leader# #Mobility+# #Transportation# ## #Revenue Collection# #Transportation# #Revenue / Tolling# ## #Road Permitting System# #Transportation# #Bridges, Roads & Highways# ## #Software as a Service# #SaaS# ## #Subject Matter Expert# #Systems# #Systems Engineering# #Systems# ## #Systems Integration# #Systems# ## #Traffic Management# #Transportation# ## #Transit Alerts# #Transportation# #ITS# #Intelligent Transportation Systems# #Transit Technology# ## #Transit Management# #Transportation# ## #Transit Real Time# #Transportation# #ITS# #Intelligent Transportation Systems# #Transit Technology# ## #Transit Technology# #Transportation# #ITS# #Intelligent Transportation Systems# ## #TravelIQ# #Transportation# #511# #ATIS# #Advanced Traveller Information System# ## #Traveller Information# #Transportation# #511# #ATIS# #Advanced Traveller Information System# ##
Toronto, Ontario, Canada
Geoff Carter joined IBI Group working in the development of our Advanced Traffic Management Systems software with an emphasis on the mapping display functionality. Geoff now leads IBI’s Advanced Traveller Information web and data interface team. Geoff and his team now support IBI traveller information systems that service roughly 25% of the population in the US, with notable active 511 solutions deployed in Massachusetts, Connecticut, New York, Florida, Wisconsin and Los Angeles. Geoff led IBI’s efforts for the deployment of the traveller information web site for the Pan Am games. Geoff has led efforts to provide SaaS (Software as a Solution), advanced IBI’s hosting center in Tampa, Florida and has managed the program to productize IBI’s software solution thereby allowing IBI to bring tremendous value to its clients. He is currently leading IBI’s efforts to advance the Event Reporting System and managing the New York and Wisconsin 511 projects.
#North America#
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Andrew Street

Studio Principal | Architecture
Cardiff, UK

Andrew Street
#Studio Principal | Architecture# #All# #Architecture# #Healthcare+# #Healthcare# ## #Interiors# #Interior Design# ## #Leader# #Learning+# #School# #Education# ## #Living+# #Residential# ## #Master Planning# #Placemaking# #Planning & Urban Design# ## #Mobility+# #Transportation# ## #Planning & Urban Design# #Placemaking# ## #Project / Programme Management# #Public Outreach# #Research & Development# #Spatial Intelligence# #GIS# #Geographic Information System# ## #Strategic Planning# #UK Regional#
Cardiff, United Kingdom,
https://www.linkedin.com/in/andrew-street-56428b13/?originalSubdomain=uk
Andrew is a qualified architect specialising in healthcare, education, housing, and arts and community-based design with over 15 years’ experience in the sector, specifically in Wales. As a strong team leader, he has managed the design and delivery of projects under various public sector procurement routes and contracts, delivering a variety of types of facilities. Andrew’s broad and strong skill base allows him to engage at all stages of a project and balances established presentation and design qualities with technical excellence. Andrew is involved with a number of multi-agency, diverse stakeholder group projects, where he is able to bring clear communication and innovative solutions which result in stakeholder buy-in. This has led him to become involved in a diverse range of consultations, from community gardening to large stakeholder workshops. Andrew is project director for Cardiff University’s Centre for Student Life, Cardiff University Community Gateway’s Grangetown Pavilion Project, Swansea City Health Wellbeing Centre and Tredegar Health Wellbeing Centre.
#United Kingdom#
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Susan Christensen

Director | Operations USA
Binghamton, NY

Susan Christensen
#Director | Operations USA# #All# #Education# #School# ## #Higher Education# #School# #Education# ## #K-12 Education# #School# #Education# ## #Leader# #Learning+# #School# #Education# ## #Office Lead# #Subject Matter Expert#
Binghamton, New York, United States of America
Susan Christensen has over 20 years of experience in marketing management and communications, operations, business development, and global brand management. As Director, Operations USA, Susan will unify and grow IBI Group’s operational services and reporting structures across the country. Prior to joining IBI, Susan spent 10 years working with one of the world’s largest freight forwarder and overnight delivery companies, where she was responsible for developing the company’s customer-facing global trade data web applications.
#North America# #Northeast#
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Doug Parker

Director | Sr. Practice Lead, Transit Technology
Toronto, ON

Doug Parker
#Director | Sr. Practice Lead, Transit Technology# #All# #Bus Rapid Transit# #Transportation# #BRT# ## #Data Analytics# #Engineering# #Leader# #Light Rail Transit# #Transportation# #LRT# ## #Mobility Hub# #Transportation# ## #Mobility+# #Transportation# ## #Multi-Modal Transportation# #Transportation# ## #Project / Programme Management# #Revenue / Tolling# #Transportation# ## #Software as a Service# #SaaS# ## #Subject Matter Expert# #Systems# #Systems Integration# #Systems# ## #Terminals# #Transportation# #Transit Facilities# ## #Traffic Engineering# #Transportation# #Traffic Management# ## #Traffic Management# #Transportation# ## #Transit Facilities# #Transportation# ## #Transit Management# #Transportation# ## #Transit Planning# #Transportation# ## #Transit Technology# #Transportation# #ITS# #Intelligent Transportation Systems# ## #Transportation# #Transportation Engineering# #Transportation# ## #Traveller Information# #Transportation# #511# #ATIS# #Advanced Traveller Information System# ## #Wayfinding & Signage#
Toronto, Ontario, Canada
https://www.linkedin.com/in/doug-parker-97bb2a15/
Doug Parker is a transportation systems engineer and planner, specializing in assisting public agencies with applying advanced technology. He is a recognized leader in transit technology consulting, working closely with the transit technology consulting practice across IBI Group. His 33 years of experience spans all public transit modes, including rail, fixed route bus, bus rapid transit, ferries, demand responsive transit, and rural transit. It also includes the full range of transit technologies, including those in support of planning, operations management, public information, revenue management, security, and business intelligence. Doug has been involved with numerous planning, research and evaluation efforts including regional deployment program development, architectures, evaluations, and several Transit Cooperative Research Program projects.
#North America#
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Michelle Boucher

Associate Director | Practice Lead, Intelligent Transportation Systems
Boston, MA

Michelle Boucher
#Associate Director | Practice Lead, Intelligent Transportation Systems# #Active Transportation# #Transportation# ## #Advanced Traveler Information System# #Advanced Traveller Information System# #Transportation# #511# #ATIS# ## #All# #Civil Engineering# #Civil Infrastructure# ## #Leader# #Project / Programme Management# #Strategic Planning# #Systems Engineering# #Systems# ## #Systems Integration# #Systems# ## #Traffic Engineering# #Transportation# #Traffic Management# ## #Transportation# #Transportation Planning# #Transportation# ## #Traveller Information# #Transportation# #511# #ATIS# #Advanced Traveller Information System# ##
Boston, Massachusetts, United States of America
https://www.linkedin.com/in/michelle-boucher-0b729a77/
Ms. Boucher has extensive experience in ITS, transportation planning and engineering. As a 20+ year veteran of MassDOT Highway Division and former Director of ITS, she was instrumental in the planning, design, and implementation of the ITS Program in Massachusetts. As the Managing Director of KCUS from 2015-2019, she worked on several ITS related projects both in Massachusetts and overseas. She is the project manager for the MassDOT Statewide RTTM System and the MassDOT Smart Work Zone Manager Application. As a former public employee, she brings a practical and operational approach to projects. She has been part of teams and led teams that have developed strategic plans geared toward improving safety using ITS, concepts of operation, feasibility studies, safety and mobility studies, performance management and software development. After leaving MassDOT, she spent two years working at the National Volpe Transportation Center on ITS, traffic incident management, and the National Park Services safety program. During her time at KCUS she worked on projects which included providing a technical ITS program plan to the Colombian Ministry of Transport, a Transportation Strategic Framework for the King Abdullah Economic City in Saudi Arabia, and a Smart Work Zone implementation tool for FHWA.
#North America# #Northeast#
Jackie Walton

Associate | Manager, Software Development
Winnipeg, MB

Jackie Walton
#Associate | Manager, Software Development# #All# #Research & Development# #Software as a Service# #SaaS# ## #Systems# #Traveller Information# #Transportation# #511# #ATIS# #Advanced Traveller Information System# ##
Winnipeg, Manitoba, Canada
https://www.linkedin.com/in/jacqueline-walton-1b1371171/
I enjoy plants and gardening, playing video games, and kayaking at the family cottage.
Jackie Walton is a software developer with 30 years of experience and joined IBI Group recently to help with the management, support, and maintenance of acquired 511 customers and services. Jackie is excited to learn new technologies in software and systems development and also uses existing skills and knowledge to find solutions to complex requirements and problems. Jackie received a Bachelor of Science in Computer Science (Honours) at the University of Manitoba.
#North America#
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Daniel Edmund Paolucci

Associate | Manager, Buildings Projects
Toronto, ON

Daniel Edmund Paolucci
#Associate | Manager, Buildings Projects# #All# #Bus Rapid Transit# #Transportation# #BRT# ## #Civic & Government# #Institution# ## #Commercial# #Community / Recreational Facilities# #Institution# #Civic & Government# ## #Data Centre# #Commercial# #Office# ## #Design Build# #Industrial# #Light Rail Transit# #Transportation# #LRT# ## #Mechanical Engineering# #Office# #Commercial# ## #Project / Programme Management# #Rail# #Transportation# ## #Transit Facilities# #Transportation# ## #Water / Wastewater# #Industrial# ##
Toronto, Ontario, Canada
https://www.linkedin.com/in/danielpaolucci/
"Far better is it to dare mighty things, to win glorious triumphs, even though checkered by failure... than to rank with those poor spirits who neither enjoy nor suffer much, because they live in a gray twilight that knows not victory nor defeat." – Theodore Roosevelt
Daniel Paolucci is a project manager and professional engineer with a background in mechanical engineering. With over 10 years of experience, Daniel is a tech-savvy and personable leader with consistent success and leadership in the design and construction of large transit and capital projects. Daniel has strong skills in project planning, change control and risk management. Able to manage large and complex projects while maintaining a high team morale and energy, Daniel is a skilled mentor and mediator successful at bringing out the best in his team members.
#North America#
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Mark Bendix

Director | Operations
Toronto West, ON

Mark Bendix
#Director | Operations# #Airports# #Transportation# ## #All# #Automotive# #Industrial# ## #Bridge Engineering# #Transportation# #Bridges, Roads & Highways# ## #Brownfield Development# #Development Engineering# ## #Bus Rapid Transit# #Transportation# #BRT# ## #Civic & Government# #Institution# ## #Civil Engineering# #Civil Infrastructure# ## #Civil Infrastructure# #Data Analytics# #Design Build# #Energy Solutions# #Engineering# #Hospitality# #Commercial# ## #Industrial# #Land Use Planning# #Placemaking# #Planning & Urban Design# ## #Leader# #Light Rail Transit# #Transportation# #LRT# ## #Maintenance Facilities# #Transportation# ## #Manufacturing# #Industrial# ## #Mobility Hub# #Transportation# ## #Mobility+# #Transportation# ## #Multi-Modal Transportation# #Transportation# ## #Office Lead# #Parking# #Project / Programme Management# #Strategic Planning# #Sustainability & Environmental Management# #Green# ## #Systems# #Systems Integration# #Systems# ## #Terminals# #Transportation# #Transit Facilities# ## #Transit Planning# #Transportation# ## #Transportation# #Warehouse & Distribution Centre# #Industrial# ##
Toronto West, Ontario, Canada
https://www.linkedin.com/in/mark-bendix-46b55b11/
A successful project is usually the result of the close cooperation and team work between the owner, the architect, the engineers, the contractor, and design and construction professionals.
Mark Bendix is a Director with over 35 years of experience in the management, direction and coordination of large technical groups. He has an Electrical Engineering background and has been responsible for the evaluation, planning, design and maintenance of industrial, commercial and institutional facilities across a wide cross section of these sectors. This includes transit facilities, automotive plants, water and wastewater facilities, hotel and entertainment facilities, transformer stations, aviation facilities and office buildings. He is a licensed Professional Engineer in a number of Canadian provinces and is a Fellow of Engineers Canada. Mark is responsible for the technical and financial performance of the Toronto West office that provides a diverse range of services and oversees the performance of design teams on complex projects. This includes interpreting and understanding the project requirements, confirming these with the various stakeholders and sponsors, identifying the various design services needed, maintaining and adjusting resources as required to meet schedules and budgets, coordinating the various design tasks and teams and executing the design quality assurance and control processes.
#North America#
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Matt Colwill

Director | Sr. Practice Lead, Transportation Engineering
Vancouver, BC

Matt Colwill
#Director | Sr. Practice Lead, Transportation Engineering# #Active Transportation# #Transportation# ## #All# #Bridges, Roads & Highways# #Transportation# ## #Bus Rapid Transit# #Transportation# #BRT# ## #Civic & Government# #Institution# ## #Civil Infrastructure# #Curbside Management# #Transportation# ## #Engineering# #Landmark Events# #Special Events# ## #Leader# #Mixed Use# #Commercial# ## #Mobility Hub# #Transportation# ## #Mobility+# #Transportation# ## #Multi-Modal Transportation# #Transportation# ## #Operations Centre# #Transportation# ## #Policy & Design Guidelines# #Rail# #Transportation# ## #Research & Development# #Revenue / Tolling# #Transportation# ## #Subject Matter Expert# #Systems Engineering# #Systems# ## #Traffic Management# #Transportation# ## #Transit Facilities# #Transportation# ## #Transit Planning# #Transportation# ## #Transportation# #Transportation Engineering# #Transportation# ## #Water Resources Management# #Industrial# ## #Wayfinding & Signage#
Vancouver, British Columbia, Canada
https://www.linkedin.com/in/mattcolwill/
Matt Colwill, BA.Sc, P.Eng, has 15 years of experience in the fields of road user safety and traffic operations. Matt has conducted operational and safety reviews for a range of public sector clients, at all levels of government, including the Ministry of Transportation of Ontario, the City of Toronto, the City of Ottawa, York Region, the City of Waterloo, Transport Canada, and a number of private sector clients. These projects have involved safety and operational assessments of freeways, rural highways, urban and suburban arterials, and local roadways, and they have addressed the needs of vehicles, pedestrians, cyclists, and specialty road users. Matt is a member of the Institute of Transportation Engineers, and serves as the Transportation Safety Committee representative to the Sustainability Standing Committee. He is also an active participant in the Road Safety Committee of Ontario. Matt has also published papers and presented at the Transportation Association of Canada annual meeting, addressing topics that include the safety impacts of freeway HOV lanes, the effectiveness of winter weather collision countermeasures, and designing streets to protect vulnerable road users.
#North America#
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Maria Dugand

Associate | Manager, Geomatics
Edmonton, AB

Maria Dugand
#Associate | Manager, Geomatics# #All# #Geomatics / Land Surveying# #Land Use Planning# #Placemaking# #Planning & Urban Design# ##
Edmonton, Alberta, Canada
https://www.linkedin.com/in/maria-dugand-880a3a93/
Maria Dugand is a registered Alberta Land Surveyor or ALS for short. Her education includes a diploma in Geomatics Engineering and Surveying from La Universidad del Zulia in Venezuela. Maria came to Canada in 2007 and has focused on Municipal Land Development in Alberta since then. As a Manager in the Geomatics department in Edmonton, Alberta she is responsible for the management of a team of professionals and technologists involved in the collection and maintenance of field data for dealing with land ownership and development projects. Her attention to detail and focus on end results ensures her clients get a quality product delivered on time.
#North America#
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Roxana Forliti

Associate | Manager, Architecture
Vancouver, BC

Roxana Forliti
#Associate | Manager, Architecture# #All# #Architecture# #High Rise Residential# #Residential# ## #Living+# #Residential# ## #Low Rise Residential# #Residential# ## #Mid Rise Residential# #Residential# ## #Mixed Use# #Commercial# ## #Office# #Commercial# ## #Project / Programme Management# #Residential# #Retail# #Commercial# ## #Subject Matter Expert#
Vancouver, British Columbia, Canada
Roxana has 20 years of total experience including 12 years of experience with IBI Group. Her most notable projects include the private residences at Hotel Georgia in Vancouver and 41 East Hastings – a project that was designed to meet LEED Gold certification and achieved this status in February 2018. Roxana is a Registered Architect in Mexico and is currently an intern architect in Vancouver. She received the best innovative feature award in 2012 for her work with the private residences at Hotel Georgia. Her most notable current project is Sun Towers in Burnaby. As the Project Manager, she has worked on the project from the design development stage and has provided coordination to ensure the architectural design met with the consultant requirements.
#North America#
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