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Our People

Spread across over 60 cities, our team is a global collective of urban experts in design, architecture, engineering, civil, transportation, urban geography, real estate, landscape, communications, software development and so much more. These are the people defining the cities of tomorrow.

Supporting our global team of 3,500 difference makers is IBI’s Leadership team, setting out a compelling vision and guiding IBI Group towards the future.

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Myrna Norman

Business Manager
Houston, TX

Myrna Norman
#Business Manager# #All# #Economic / Financial Analysis# #Strategic Planning#
Houston, Texas, North America
Ms. Norman joined IBI Group in 2000 and is the Business Manager of the firm. As a CPA, she honed her analytical and organizational skills through her work with doctors, lawyers and public accountants. Myrna currently oversees business operations for IBI Group in Texas and Oregon and is responsible for managing and monitoring project-related finances. She also manages the day-to-day operations of the accounting department while working closely with the Principals to advance the firm’s strategic financial goals.
#North America# #Southeast#
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Doug McLachlan

Associate Director | Practice Lead, Architecture
Vancouver, BC

Doug McLachlan
#Associate Director | Practice Lead, Architecture# #All# #Architecture# #Healthcare+# #Healthcare# ## #Leader# #Project / Programme Management# #Public Outreach# #Subject Matter Expert#
Vancouver, British Columbia, Canada
Doug McLachlan’s professional experience includes project management, master planning, medical planning, and construction document production for various projects. As Project Manager for several master planning and renovation projects, he leads the coordination and production of indicative design drawings and output specifications, has involvement leading several user group meetings, and overseeing production of a facilities assessment report. Doug is also immersed in managing and producing schematic design drawings, working drawings, and specifications, as well as performing construction administration services.
#North America#
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Dusica Pavlovic

Associate Director | Practice Lead, Architecture
Toronto, ON

Dusica Pavlovic
#Associate Director | Practice Lead, Architecture# #All# #Architecture# #Leader# #Living+# #Residential# ## #Mixed Use# #Commercial# ## #Residential#
Toronto, Ontario, Canada
Dusica Pavlovic holds a Master Degree in Architecture from Sarajevo and has over 30 years of experience including design work in hospitality buildings, long term care facilities, institutional and mixed-use residential buildings. Her involvement on a number of high profile projects such as Riverhouse at the Old Mill, Hazelton Lane and 355 King Street West has developed her relationships with long standing clients over the years. On such projects, she was responsible for the schematic design, design development of the projects to final working drawings for construction purposes, including all the required coordination with clients, consultants and contractors.
#North America#
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Daniel Hsueh

Associate | Manager, Architecture
Toronto, ON

Daniel Hsueh
#Associate | Manager, Architecture# #All# #Architecture# #Commercial# #Green# #High Rise Residential# #Residential# ## #Hotels & Resorts# #Commercial# #Hospitality# ## #Living+# #Residential# ## #Master Planning# #Placemaking# #Planning & Urban Design# ## #Mid Rise Residential# #Residential# ## #Mixed Use# #Commercial# ## #Residential#
Toronto, Ontario, Canada
https://www.linkedin.com/in/daniel-hsueh-21779227/
Daniel Hsueh, LEED AP is an OAA licensed architect. He has over 20 years of architectural experience in Canada and Southeast Asia. His design portfolio features a range of projects including large scale, mix-used developments, institutional, commercial and residential developments, where he delivers creative ideas and unique solution to the design of these projects. Daniel’s projects include Sobey’s regional headquarter that won the Mississauga Urban Design Awards 2016, an award-winning residential project at 1451 Wellington Street West in Ottawa and the “Vision” project at Pat Bayly Square in Ajax that won the 2019 Rental Development of the Year (High-Rise) award. Daniel has a passion for the design process and for high-level engagement with owners to deliver excellent work. He earned a Master of Architecture from the University of Hong Kong and a Degree in Architecture from Birmingham City University in England.
#North America#
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Geoff Knapp

Associate | Manager, Product Management, Intelligence
Toronto, ON

Geoff Knapp
#Associate | Manager, Product Management, Intelligence# #Advanced Traffic Management System# #Transportation# #ATMS# ## #All# #Project / Programme Management# #Smart Cities# #Software as a Service# #SaaS# ## #Strategic Planning# #Systems# #Systems Engineering# #Systems# ## #Systems Integration# #Systems# ## #Transportation# #Transportation Engineering# #Transportation# ## #Transportation Planning# #Transportation# ##
Toronto, Ontario, Canada
https://www.linkedin.com/in/geoff-knapp-b655bb61/
Geoff Knapp is a practicing Professional Engineer with over 20 years of international experience specializing in Intelligent Transportation Systems (ITS), connected and automated vehicles, and the innovative application of emerging technologies. Geoff is a recognized ITS Architecture expert in Canada and excels at providing valuable insight and best practices into ITS operations, technology evaluations, and defining and developing needs-based solutions for clients. A strong advocate of the Systems Engineering process, Geoff has been involved in all phases of ITS projects, including strategic planning, feasibility analysis, specification, design and deployment, testing, and operations. As a Product Manager for the Arcadis | IBI Group Travel-IQ™ product, Geoff provides support and guidance for advanced traveler information and traffic management programs and solutions for local, national and international clients.
#North America#
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Bryce Bankston

IT Manager
Houston, TX

Bryce Bankston
#IT Manager# #All# #Leader# #Operations# #Strategic Planning#
Houston, Texas, North America
Mr. Bankston has been with IBI Group since 1999 and is an Associate Principal with the firm. Bryce has extensive experience leading operations for technology, business development, budgeting, acquisitions, integrations, and application development while coordinating with global technical teams. He is also an integral part of the strategic planning initiative for IBI at the corporate level. Bryce not only oversees all of the computers in our Houston office, he is a critical member of the IBI West Region Support Team covering multiple locations. He supports all aspects of our computer network, including development and implementation of wiring configuration standards connectivity solutions, overall network operation systems, network software, server hardware configurations, network file systems, directory structure, LAN/WAN system integrity and security, and the installation and configuration of network hardware and software. In other words, he keeps us working.
#North America# #Southeast#
Phi Kim Ho

Associate Director, Practice Lead | Technology Systems Architect
Vancouver, BC

Phi Kim Ho
#Associate Director, Practice Lead | Technology Systems Architect# #Acute Care# #Healthcare# ## #Airports# #Transportation# ## #All# #Ambulatory Care# #Healthcare# ## #Architectural Controls# #Architecture# ## #Architecture# #Automotive# #Industrial# ## #Civic & Government# #Institution# ## #Community / Recreational Facilities# #Institution# #Civic & Government# ## #Courts# #Institution# #Civic & Government# ## #Data Analytics# #Data Centre# #Commercial# #Office# ## #Design Build# #Detention Facilities# #Institution# #Civic & Government# ## #Education# #School# ## #Engineering# #Entertainment Centre# #Commercial# ## #Healthcare+# #Healthcare# ## #Heritage / Historic Preservation# #Higher Education# #School# #Education# ## #Hotels & Resorts# #Commercial# #Hospitality# ## #Information & Communications Technology# #ICT# ## #K-12 Education# #School# #Education# ## #Labs / Life Sciences# #Healthcare# ## #Leader# #Learning+# #School# #Education# ## #Library# #Institution# #Civic & Government# ## #Living+# #Residential# ## #Mental Health Care# #Healthcare# ## #Mixed Use# #Commercial# ## #Mobile Technology# #Transportation# ## #Mobility Hub# #Transportation# ## #Office# #Commercial# ## #Oncology# #Healthcare# ## #Operations# #P3# #Parking# #Parks# #Institution# #Civic & Government# ## #Pediatrics# #Healthcare# ## #Police & Fire Stations# #Institution# #Civic & Government# ## #Ports# #Transportation# #Transit Facilities# #Terminals# ## #Research & Development# #Retail# #Commercial# ## #Seniors Communities# #Residential# ## #Smart Cities# #Stadium / Athletic Facilities# #Institution# #Civic & Government# ## #Strategic Planning# #Subject Matter Expert# #Systems# #Systems Engineering# #Systems# ##
Vancouver, British Columbia, Canada
Technology is the enabler, not the outcome; And when designed with human centricity, can enable transformative outcomes.
Phi Kim Ho received his Bachelor of Engineering in Electronics and Communications Engineering with a second major in Computer Science in 1999. Since then, he has been focused on technology consulting and engineering; receiving his specialty Professional Engineer registration in 2003. Now with over 20 years of industry experience, he brings international perspective to his work, with project experience from Canada, USA, Mexico and UK. As a Practice Lead, Phi is responsible to lead the technology consulting team in designing unified technology solutions involving: ICT, AV, Security, IoT and smart buildings in sectors such as Health Care, higher education, Justice, Corrections, Civic and Workplace. As a Technology Systems Architect, Phi is focused on human experience (HX) centric technology strategic planning and digital transformation. Some of his recent engagements include developing technology strategies for the $1.9 Billion St. Paul’s Hospital Redevelopment in Vancouver CAN, and Michigan Central District’s 30-acre mobility innovation district in Detroit USA.
#North America#
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Saif Zaidi

Associate Director | Practice Lead, Architecture
Dubai, UAE

Saif Zaidi
#Associate Director | Practice Lead, Architecture# #All# #Architecture# #High Rise Residential# #Residential# ## #Hospitality# #Commercial# ## #Hotels & Resorts# #Commercial# #Hospitality# ## #Interiors# #Interior Design# ## #Living+# #Residential# ## #Low Rise Residential# #Residential# ## #Mid Rise Residential# #Residential# ## #Mixed Use# #Commercial# ## #Project / Programme Management# #Residential#
Dubai, United Arab Emirates, Middle East
https://www.linkedin.com/in/saif-zaidi-oaa-49158422
One of the great beauties of architecture is that each time, it is like life starting all over again.” - Renzo Piano
Saif Zaidi is a passionate, creative and innovative Architect with over 20 years of experience in architectural and interior design. He has designed and managed projects ranging from large scale mixed-use, hospitality, retail and high-rise residential. A natural leader and strategic thinker with demonstrated expertise in concept, design development, contract management, project management as well as client management and business development. Always looking for a balance between Form vs Function, each project becomes an opportunity to use innovative ideas and technology to create design solutions. Saif is a Registered member of Ontario Association of Architect and Toronto Society of Architects. Working on design-build module projects has enabled him to provide practical design solutions and coordinate with multidisciplinary trades more effectively. His attention to detail and excellent problem solving skills ensure that every project he works on is completed on schedule and to the highest possible standard. His other favourite quote is, “God is in the details.” – Mies van der Rohe
#North America#
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Robert Hall

Studio Director
London, UK

Robert Hall
#Studio Director# #Acute Care# #Healthcare# ## #All# #Ambulatory Care# #Healthcare# ## #Architecture# #BIM & 3D Visualization# #Data Centre# #Commercial# #Office# ## #Design Build# #Education# #School# ## #Healthcare+# #Healthcare# ## #Healthy New Towns# #Healthcare# ## #Higher Education# #School# #Education# ## #Labs / Life Sciences# #Healthcare# ## #Learning+# #School# #Education# ## #Manufacturing# #Industrial# ## #Master Planning# #Placemaking# #Planning & Urban Design# ## #Mental Health Care# #Healthcare# ## #Mixed Use# #Commercial# ## #Office# #Commercial# ## #Parking# #Planning & Urban Design# #Placemaking# ## #Seniors Communities# #Residential# ## #Spiritual Places# #Institution# #Civic & Government# #Church# ##
London, United Kingdom,
https://www.linkedin.com/in/robert-hall-a6620059/
Robert is a talented designer and communicator who is skilled at leading complex design exercises across a broad range of building typologies. With experience in healthcare, science and education Roberts’s approach centers around stakeholders engagement to ensure a comprehensive, inclusive, balanced design solution is reached. By actively listening to clients Robert has been able to deliver complex one-of-a-kind science building. He has been successful in threading together multi-discipline teams, working with unique experimental equipment with incredibly challenging briefs. This was achieved by leveraging his excellent communication skills, combined with being able to quickly generate design concepts that cut to the core of perceived issues and provide elegant solutions. This process of listening, collating ideas into a robust brief and then actioning design solutions has also served Robert well whilst working in Healthcare projects. Having delivered large complex hospitals for the NHS, as well as working with several private health providers in the UK, he has also worked across North America, the UAE, Africa and Central America proving a translatable approach as a project and design lead.
#London# #United Kingdom#
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Bill Quan

Director | Sr. Practice Lead, Architecture
Vancouver, BC

Bill Quan
#Director | Sr. Practice Lead, Architecture# #All# #Architecture# #High Rise Residential# #Residential# ## #Leader# #Living+# #Residential# ## #Mixed Use# #Commercial# ## #Project / Programme Management# #Residential#
Vancouver, British Columbia, Canada
Bill Quan has over 16 years of working experience in Canada and the USA and offers outstanding talents in architectural design, problem solving, project management, consultant coordination, and training team members. Bill is familiar with all major aspects of architectural practices from design through to site administration.
#North America#
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Carla Queiroz

Studio Associate Director
London, UK

Carla Queiroz
#Studio Associate Director# #Acute Care# #Healthcare# ## #All# #Ambulatory Care# #Healthcare# ## #Architecture# #BIM & 3D Visualization# #Design Build# #Design Technology# #Education# #School# ## #Healthcare# #Healthcare+# #Healthcare# ## #Interiors# #Interior Design# ## #Mental Health Care# #Healthcare# ## #Office# #Commercial# ## #Oncology# #Healthcare# ## #Pediatrics# #Healthcare# ## #Project / Programme Management# #Spiritual Places# #Institution# #Civic & Government# #Church# ##
London, United Kingdom,
https://www.linkedin.com/in/carla-queiroz-106182a1/
Carla has over 18 years of experience working in the healthcare sector and her combined design and technical skills have made her a valued asset within IBI Group. Specialized in clinical planning, has accomplished managing detailed architectural packages for both new build and refurbishment schemes of varying complexity. Her high organizational skills were key during her involvement in the highly complex Queen Elizabeth University Hospital, Glasgow. Carla was also involved in the award-winning Peterborough City Hospital, and the award-winning Mental Health scheme Woodland View, Ayrshire Central Hospital, where she was responsible for ensuring the timely delivery of highly complex construction packages, which included the technical design of acute clinical functions. Carla always promotes collaborative working and successfully manages the team to ensure that all tasks are performed in line with the master’s program. An integral member of the interior design team has an exceptional eye for detail and forward-thinking ideas as evidenced by her work in the fit of the new London Studio. Carla is confident in translating conceptual ideas into working designs. Carla understands and can solve the challenges that can materialize at the early stages of the build and uses her excellent problem-solving abilities to communicate solutions that support build-ability.
#London# #United Kingdom#
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Mathew Braun

Associate Principal - Education, Buildings
Portland, OR

Mathew Braun
#Associate Principal - Education, Buildings# #All# #Architecture# #Education# #School# ## #K-12 Education# #School# #Education# ## #Leader#
Portland, Oregon,
During Mat’s 17 years with the firm he has enjoyed a diverse and extensive collection of projects. A recent effort has been the new Hockinson Middle School, an innovative public school in Southwestern Washington. He worked collaboratively with the contractor to bring it to completion, while being an advocate for key design concepts. Mat takes great care in all facets of the design process, applying a critical eye throughout every stage of a project. He is a valuable member of any team, willing to handle any task asked of him in order to adhere to project schedule and budget without compromising on design quality and intent. Providing clients with a final product that satisfies and exceeds their vision is what inspires Mat. He was a key player in the modernization projects for North Santiam School District that involved upgrades to existing schools, and is project architect for Tigard-Tualatin School District’s Twality Middle School.
#North America# #Pacific West#
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