National Traffic Control Centre

England

The National Traffic Control Centre (NTCC) is the Highways Agency’s flagship traffic management service providing strategic traffic management across the entire English motorway and principle road network. The NTCC monitors a road network of approximately 5130 miles with 4000 traffic monitoring sites.

NTCC coordinates with Police and local highway authorities to disseminate accurate and timely information to the public via a website, interactive telephone services and roadside VMS. It also provides information direct to media organisations for onward broadcast. The project has been procured as a Public-Private Partnership, whereby the NTCC Company is responsible for installation and maintenance of the necessary infrastructure and provides services over a ten-year concession for which payment is received.

IBI Group is working with the Highways Agency as a technical advisor, responsible for a wide range of activities including:

Development of the Service Specification and Payment Mechanism
Tender Evaluation and Negotiation
Program and Project Management
Creative Strategy Development
Institutional Governance and Strengthening
Change Management
Business Process Analysis and Re-Design
Motivation, Performance and Leadership
Service Operations Strategy and Development
Systems, Communications and Traffic Engineering
New Media Development
Corporate and Public Relations

Quick Facts

Client: Highways Agency, England (Executive Agency of the Department for Transport)
Project Value: GBP £160 million

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