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Our People

Spread across over 60 cities, our team is a global collective of urban experts in design, architecture, engineering, civil, transportation, urban geography, real estate, landscape, communications, software development and so much more. These are the people defining the cities of tomorrow.

Supporting our global team of 3,500 difference makers is IBI’s Leadership team, setting out a compelling vision and guiding IBI Group towards the future.

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David Duong

Associate - Manager, Transit Technology
Toronto, ON

David Duong
#Associate - Manager, Transit Technology# #All# #Mobility Hub# #Transportation# ## #Revenue / Tolling# #Transportation# ## #Strategic Planning# #Systems Engineering# #Systems# ## #Systems Integration# #Systems# ## #Transit Technology# #Transportation# #ITS# #Intelligent Transportation Systems# ##
Toronto, Ontario, Canada
https://www.linkedin.com/in/david-duong-78670440
Great transit is about providing a seamless & smooth customer experience for riders. Transit technology can help realize those positive experiences.
David joined IBI Group in 2012 as a Transit Technology Analyst in the Transit Technology Practice, and is a graduate of the University of Waterloo Civil Engineering program. David has been an Associate – Manager, Transit Data and Technology since May 2019. David’s current/past roles/projects include: Project Manager for TTC Wheel-Trans to upgrade their scheduling, dispatching, and customer-facing (e.g. Website, Mobile App) systems to improve mobility for those with disabilities travelling on public transit; Project Manager for the PRESTO project, helping deploy Ticket Vending Machines (TVMs) and Add-Value Machines (AVMs) on the TTC network. He has experience in managing cross-office multi-disciplinary teams for all phases of a project, including: needs assessment, concept of operations, system specification development, procurement, and deployment. David has experience in a wide-range of Transportation Systems (ITS) solutions, such as Computer Aided Dispatch/Automatic Vehicle Location (CAD/AVL), Rail and Bus Scheduling Systems, Real-time Information Systems (RTIS), and Fare Management Systems.
#North America#
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Keith Sallaway

Sr. Architect
Calgary, AB

Keith Sallaway
#Sr. Architect# #All# #Architecture# #Leader# #Living+# #Residential# ## #Mixed Use# #Commercial# ## #Residential#
Calgary, Alberta, Canada
Open mindedness, communication, and collaboration are key pillars in the design, management, and success of a project.
Keith Sallaway leads the architectural practice in the Calgary office, including all areas of southern Alberta, western British Columbia, and Saskatchewan. His creative ability to design and his leadership capabilities result in well-managed projects that meet or exceed client expectations.
#North America#
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Maria Dugand

Associate | Manager, Geomatics
Edmonton, AB

Maria Dugand
#Associate | Manager, Geomatics# #All# #Geomatics / Land Surveying# #Land Use Planning# #Placemaking# #Planning & Urban Design# ##
Edmonton, Alberta, Canada
https://www.linkedin.com/in/maria-dugand-880a3a93/
Maria Dugand is a registered Alberta Land Surveyor or ALS for short. Her education includes a diploma in Geomatics Engineering and Surveying from La Universidad del Zulia in Venezuela. Maria came to Canada in 2007 and has focused on Municipal Land Development in Alberta since then. As a Manager in the Geomatics department in Edmonton, Alberta she is responsible for the management of a team of professionals and technologists involved in the collection and maintenance of field data for dealing with land ownership and development projects. Her attention to detail and focus on end results ensures her clients get a quality product delivered on time.
#North America#
Visit Maria Dugand's ProfileVisit Diego García's Profile
Diego García

Architect & Urban Planner
Mexico City, MX

Diego García
#Architect & Urban Planner# #All# #Architecture# #Land Use Planning# #Placemaking# #Planning & Urban Design# ## #Living+# #Residential# ## #Master Planning# #Placemaking# #Planning & Urban Design# ## #Mixed Use# #Commercial# ## #Mobility Hub# #Transportation# ## #Mobility+# #Transportation# ## #Placemaking# #Planning & Urban Design# #Placemaking# ##
Mexico City, MX, Latin America
https://www.linkedin.com/in/arqurbdiegogarciaf/
Diego García is an Architect and Urban Planner with more than 11 years of experience, mainly in the branches of urban planning, project management, urban regulations, architectural regulations and design. Diego has a master’s degree in Urban Planning from the Polytechnic University of Catalonia (Barcelona TECH) and is a graduate of the National Autonomous University of Mexico (UNAM). Among the relevant projects in which Diego has participated are the Master Plan of the CETRAM Constitution of 1917, two master plans to the south of the Guatemala Metropolitan Area of more than 1,000 ha, the comprehensive project for a Transportation-Oriented Development (TOD) in Belo Horizonte, pre-feasibility study for a cable car in Mexico City, project review and regulatory engineering for two towers of more than 35 levels and 30,000 sq m of construction, and project review and regulatory engineering for a museum in a heritage building.
#Latin America#
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Lou Bandiera

Director | Sr. Practice Lead, Architecture
Toronto West, ON

Lou Bandiera
#Director | Sr. Practice Lead, Architecture# #All# #Architecture# #Automotive# #Industrial# ## #Community / Recreational Facilities# #Institution# #Civic & Government# ## #Industrial# #Leader# #Light Rail Transit# #Transportation# #LRT# ## #Maintenance Facilities# #Transportation# ## #Manufacturing# #Industrial# ## #Project / Programme Management# #Subject Matter Expert# #Transit Facilities# #Transportation# ## #Warehouse & Distribution Centre# #Industrial# ##
Toronto West, Ontario, Canada
https://www.linkedin.com/in/lou-bandiera-44970b25
Lou Bandiera has over 35 years of experience in the architectural field and has participated in a variety of transit, industrial, commercial and institutional projects. Lou has fulfilled a major role in carrying out building audits, feasibility studies, project management, production of working drawings and technical specifications, tender issuance and evaluation, building code review, project scheduling, construction site review, document coordination and obtaining approvals from government agencies and private sector clients. Lou is also a Certified Internal Auditor for the ISO 9001:2008 Quality System and manages the QMS training program for IBI Group’s Toronto West office. His primary responsibilities in the management of the staff in the Architectural, Specifications and Document Control groups, includes staff development, technical leadership, resource management and business development, as well as, peer review of all deliverables produced by the group.
#North America#
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Richard Mazuch

Director of Design Research and Innovation
London, UK

Richard Mazuch
#Director of Design Research and Innovation# #All# #Architecture# #BedPod# #Healthcare# ## #Healthcare+# #Healthcare# ## #Leader# #Learning+# #School# #Education# ## #MedBedHead# #Healthcare# ## #Norbury Lounge Chair# #Healthcare# ## #Policy & Design Guidelines# #Public Outreach# #Subject Matter Expert# #UK Regional#
London, United Kingdom,
Richard Mazuch is an architect and designer who gains great satisfaction from translating holistic ideas into radical but pragmatic solutions. An authority on healthcare, Richard provides profound insight into designing for global trends, patient groups and clinical provision – informing key decisions throughout the architectural process. Richard has worked on healthcare projects in Italy, Hong Kong, Brazil, Oman, UAE, and more recently Australia. He has been elected as a World Architecture Jury member, as well as being a University lecturer/examiner and speaker at the International Conferences. Richard has strong relations with key health bodies. He has worked extensively with the NHS contributing to Health Building Notes, Health Technical Memorandum, and their ‘therapeutic environment’ website feature entitled “Slight Sensitive Design and Sound Sensitive Design” enabling designs to build evidence-based healthcare environments. Richard is a founder and champion of IBI TH!NK. An advocate of evidence-based design, Richard creates innovations that positively impact the psychology and physiology of patient groups. Sense Sensitive Design, Emotional Mapping, the Design Prescription and the hPod are a few of the models that Richard has successfully pioneered. This has led to him co-authoring two new NHS guidelines for ‘Evidence-based Design Healthcare Environments’. Richard is a product designer. In collaboration with manufacturers, he creates interventions, such as the BedPod, to support and improve patient care. Richard works frequently with the NHS and DOH Expert Working Groups and Reference Groups helping to develop new Healthcare Strategies and Guidelines. More recently he has co-authored three key Paediatric Guideline documents entitled: ‘Hospital Accommodation for children and young peopleHBN 23’, ‘Friendly healthcare environments for children and young people’ and ‘Mental Health faculties for children and young people’. Richard was also an active member and contributor to the Expert Reference Group responsible for ‘Facilities for Maternity Care’ HBN21. He was a key contributor to ‘The Children’s National Service Framework’ an NHS and Department of Health document with evaluation process and recommendations Richard made early contributions and document reviews of ‘Creating a Better Health Environment’ an Audit Took Kit by The National Childbirth Trust in 2003. In education, Richard is translating his work in healthcare paediatrics to benefit teachers and students. Working alongside University partners, he is pioneering the development of an ‘optimal learning environment’, improving motivation, behaviour and concentration amongst pupils, especially those with special educational needs.
#United Kingdom#
Carla Queiroz

Studio Associate Director
London, UK

Carla Queiroz
#Studio Associate Director# #Acute Care# #Healthcare# ## #All# #Ambulatory Care# #Healthcare# ## #Architecture# #BIM & 3D Visualization# #Design Build# #Design Technology# #Education# #School# ## #Healthcare# #Healthcare+# #Healthcare# ## #Interiors# #Interior Design# ## #Mental Health Care# #Healthcare# ## #Office# #Commercial# ## #Oncology# #Healthcare# ## #Pediatrics# #Healthcare# ## #Project / Programme Management# #Spiritual Places# #Institution# #Civic & Government# #Church# ##
London, United Kingdom,
https://www.linkedin.com/in/carla-queiroz-106182a1/
Carla has over 18 years of experience working in the healthcare sector and her combined design and technical skills have made her a valued asset within IBI Group. Specialized in clinical planning, has accomplished managing detailed architectural packages for both new build and refurbishment schemes of varying complexity. Her high organizational skills were key during her involvement in the highly complex Queen Elizabeth University Hospital, Glasgow. Carla was also involved in the award-winning Peterborough City Hospital, and the award-winning Mental Health scheme Woodland View, Ayrshire Central Hospital, where she was responsible for ensuring the timely delivery of highly complex construction packages, which included the technical design of acute clinical functions. Carla always promotes collaborative working and successfully manages the team to ensure that all tasks are performed in line with the master’s program. An integral member of the interior design team has an exceptional eye for detail and forward-thinking ideas as evidenced by her work in the fit of the new London Studio. Carla is confident in translating conceptual ideas into working designs. Carla understands and can solve the challenges that can materialize at the early stages of the build and uses her excellent problem-solving abilities to communicate solutions that support build-ability.
#London# #United Kingdom#
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Milena Radakovic

Deputy Regional Director, Canada East
Toronto, ON

Milena Radakovic
#Deputy Regional Director, Canada East# #All# #High Rise Residential# #Residential# ## #Interiors# #Interior Design# ## #Leader# #Office# #Commercial# ## #Project / Programme Management# #Regional / Sectoral# #Senior Management# ## #Senior Management# #Wayfinding & Signage#
Toronto, Ontario, Canada
https://www.linkedin.com/in/milena-radakovic-67105848/
Milena Radakovic believes today’s designer must embrace all facets of the design process and provides an in-depth knowledge of corporate design strategies, furniture, design and specification, scheduling and construction administration. She sees her role as crucial in overseeing her team from start to finish, inviting all the new, progressive measures of design today. Her forward thinking nature and positive approach are immediately recognizable; her professionalism and attention to business goals and strategy is her number one priority. Milena fuses her design education with technical and construction knowledge. Her work is streamlined, efficient, multi-disciplined, dynamic and process oriented.
#North America#
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Danielle Sernoskie

Associate | Manager, Architecture
Toronto, ON

Danielle Sernoskie
#Associate | Manager, Architecture# #All# #Architecture# #Light Rail Transit# #Transportation# #LRT# ## #Mobility+# #Transportation# ## #P3# #Project / Programme Management# #Transit Facilities# #Transportation# ##
Toronto, Ontario, Canada
Danielle Sernoskie is a licensed Architect with the OAA and is an Associate Manager within the Transit Architecture Team at IBI Group. Danielle joined IBI Group, by way of SGA, in 2012 after completing degrees in Architecture at Ryerson University (B.Arch.Sci.) and the University of Toronto (M.Arch). Prior to joining IBI Group she gained experience at a variety of Architectural design practices in Toronto as well as in Ireland and Slovakia–working on projects that ranged from entertainment, commercial, educational, and institutional to residential. During her time with IBI Group, Danielle has worked on: Ottawa Confederation Line LRT as Project Manager/Project Architect, Yonge North Subway Extension (Emergency Exit Buildings) as Project Architect, Eglinton Crosstown LRT (Emergency Exit Buildings) as Intern Architect, and Eglinton Crosstown LRT (System Wide Station Facilities) as CA Team Member. Outside of project work, Danielle is responsible for the recruiting and mentoring of co-op students for the Transit Architecture Team and is involved in a variety of business development endeavors.
#North America#
Visit Danielle Sernoskie's ProfileVisit Steve Kuo's Profile
Steve Kuo

Associate Director | Practice Lead, Architecture
Toronto, ON

Steve Kuo
#Associate Director | Practice Lead, Architecture# #All# #Architecture# #High Rise Residential# #Residential# ## #Leader# #Living+# #Residential# ## #Mixed Use# #Commercial# ## #Project / Programme Management# #Residential# #Subject Matter Expert#
Toronto, Ontario, Canada
Steve Kuo holds a Master Degree in Architecture from Cornell University and has 25 years of experience in all stages of architectural process with particular focus in design development, technical planning, construction documentation and management during building phase with a specialization in mixed use and high-rise residential projects. As Project Manager, he oversees production of working drawings, contract administration and leads consultant teams for Client/Owner representatives as well as directs an Internal staff of ten on various large scale projects including Maple Leaf Square and Air Canada Centre.
#North America#
Visit Maarit Heinonen-Smith's Profile
Maarit Heinonen-Smith

Studio Associate Director
London, UK

Maarit Heinonen-Smith
#Studio Associate Director# #All# #Design Build# #Green# #Healthy New Towns# #Healthcare# ## #High Rise Residential# #Residential# ## #Hotels & Resorts# #Commercial# #Hospitality# ## #Leader# #Low Rise Residential# #Residential# ## #Mental Health Care# #Healthcare# ## #Mid Rise Residential# #Residential# ## #Mixed Use# #Commercial# ## #Parks# #Institution# #Civic & Government# ## #Placemaking# #Policy & Design Guidelines# #Residential# #Seniors Communities# #Residential# ## #Spiritual Places# #Institution# #Civic & Government# #Church# ## #UK Regional#
London, United Kingdom,
https://www.linkedin.com/in/maarit-heinonen-smith-65a3b4b6/
Maarit is an experienced, Chartered Architect with years of experience in high profile and award-winning sheltered and extra care housing, retirement villages and care homes located throughout the UK. Maarit specializes in architecture and design for over 55’s, designing bespoke and inspiring residential architecture which allows for flexibility within the design for changing needs and individuality of the residents with a consideration to their health and well-being. Each design is a unique response to the site and brief, and developed through a dialogue with clients and end-users. During her career, her designs have achieved several awards for design quality, most recently at Healthcare Design Awards 2018 and Housing Design Awards 2017. Maarit has designed retirement living developments worth £20m+ in value. Working with some of the largest local authorities, charities, housing associations and private developers in the UK, her knowledge has provided her with the best practice knowledge and innovation in this sector.
#United Kingdom#
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Tom Shannon

Associate | Manager, Intelligent Systems
Toronto, ON

Tom Shannon
#Associate | Manager, Intelligent Systems# #Advanced Traffic Management System# #Transportation# #ATMS# ## #Airports# #Transportation# ## #All# #Operations Centre# #Transportation# ## #Project / Programme Management# #Software as a Service# #SaaS# ## #Systems# #Systems Integration# #Systems# ## #Traveller Information# #Transportation# #511# #ATIS# #Advanced Traveller Information System# ##
Toronto, Ontario, Canada
https://www.linkedin.com/in/tom-shannon-09a88012/
Tom Shannon has 20+ years of experience in the field of systems integration and deployment for public and private sector clients. He has enhanced his technical background in electrical engineering with a Masters of Business Administration and PMP certification. For the past nine years, Tom has been working with the Ministry of Works and Transport in Trinidad as the Project Manager for the successful deployments of the National Traffic Management System, Red Light and Speed Enforcement systems. He recently concluded an assignment as the Project Manager for the Ground Transportation AVI System for the Hillsboro County Aviation Authority at the Tampa Airport. This system monitors and tracks commercial vehicles and assesses fees based on the vehicle and type of trip. Past assignments include work for Federal (NPS, FHWA), State (CT, NY) and local levels of government.
#North America#
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