Duncan Elder is a recognised specialist in transport, transport data and customer information systems. He has over ten years’s experience working with clients to solve transport challenges in London and beyond. During this period, he has worked directly with a number of high profile clients including Transport for London, the Olympic Delivery Authority, London 2012, Department for Transport, Highways England and Network Rail. Duncan’s work focuses on improvements in traveller information and the delivery of customer, demand management and infrastructure and operational solutions on both the rail and road network. He holds a Masters in Geographical Information Systems and has background in system, software and internet architecture.