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Our People

Spread across over 60 cities, our team is a global collective of urban experts in design, architecture, engineering, civil, transportation, urban geography, real estate, landscape, communications, software development and so much more. These are the people defining the cities of tomorrow.

Supporting our global team of 2,500 difference makers is IBI’s Leadership team, setting out a compelling vision and guiding IBI Group towards the future.

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Susan Christensen

Associate Director | Office Lead
Binghamton, NY

#english# #All# #Education# #Higher Education# #K-12 Education# #Learning+# #Office Lead#
Binghamton, New York, United States of America

Susan Christensen has over 15 years of experience in marketing management, e-commerce marketing, marketing communication, business development, and global brand management.

Justin Harris

Studio Principal
Rochdale, UK

#english# #Acute Care# #All# #Ambulatory Care# #Architecture# #Civic & Government# #Community / Recreational Facilities# #Design Build# #Education# #Healthcare+# #Higher Education# #K-12 Education# #Labs / Life Sciences# #Leader# #Learning+# #Library# #Mental Health Care# #Mixed Use# #Office# #Oncology# #P3# #Pediatrics# #Policy & Design Guidelines# #Project / Programme Management# #Public Outreach# #Residential# #Retail / Commercial# #Seniors Communities# #Stadium / Athletic Facilities# #Transit Oriented Development# #UK Regional# #Wayfinding & Signage#
Rochdale, United Kingdom, Europe
https://www.linkedin.com/in/justin-harris-45553114/

Justin Harris is an architect with over 20 years of experience in a range of projects. The majority of his work has focused on healthcare and specifically the primary and community care sector. With an interest in innovative healthcare systems, his strength lies in the design and development of complex multi stakeholder projects such as Bolton One, Gorton Community Hub, and Corby Health and Wellbeing Centre.

Jill Mackay

Associate | Manager, Intelligent Transportation Systems
Seattle, WA

#english# #All# #Mobility+# #Municipal Services# #Operations & Maintenance# #Product_sAVe App# #Project / Programme Management# #Revenue / Tolling# #Software Development# #Systems# #Systems Integration# #Transit Technology# #Transportation# #Traveller Information#
Seattle, Washington, United States of America
https://www.linkedin.com/in/jill-mackay-pmp-79566a7/

Upon joining IBI Group, Jill Mackay was tasked to develop Regional ITS architecture for a broad range of clients, including throughout the state of Washington. Through the facilitation of stakeholder workshops, Jill became adept at helping agencies identify a vision and strategic path for the identification, prioritization and implementation of innovative transportation technologies that would improve operational efficiencies and performance.

Beyond the planning phase, Jill has worked on fare collection, electronic toll collection and CAD/AVL system implementations from the initial needs assessment phase through to systems acceptance. Currently, Jill is leading IBI Group’s multidisciplinary Connected and Autonomous Vehicles practice, which is comprised of professionals dedicated to guiding our traffic and transit agency clients on how to plan, prepare and benefit from innovative autonomous technologies. A team from the CAV Working Group was recently a finalist in New York?s Driverless Future design challenge, which sought ideas on how automated vehicles could address urban growth issues in New York City.

Mark Nolan

Director | Sr. Practice Lead, Urban Design / Planning
Edmonton, AB

#english# #All# #Community / Recreational Facilities# #Heritage / Historic Preservation# #Landscape Architecture# #Master Planning# #Placemaking# #Planning & Urban Design# #Project / Programme Management# #Public Outreach#
Edmonton, Alberta, Canada

Mark Nolan is a Landscape Architect and Urban Designer with 30 years of professional experience in both Canada and Australia. Mark?s areas of expertise include project management, site planning, master planning of open space, planning and design of passive and active recreation facilities, landscape rehabilitation, urban design, heritage interpretation and community consultation.

Donald Verbanac

Associate Director | Practice Lead, Architecture
Toronto, ON

#english# #Active Transportation# #Airports# #All# #Architecture# #Bus Rapid Transit# #Civil Infrastructure# #Design Build# #Light Rail Transit# #Mixed Use# #Mobility Hub# #Mobility+# #Multi-Modal Transportation# #Ports# #Project / Programme Management# #Rail# #Terminals# #Transit Facilities# #Transit Management# #Transit Oriented Development# #Transportation#
Toronto, Ontario, Canada
https://ca.linkedin.com/in/donald-verbanac-677b06a0

Don Verbanac is an interdisciplinary Project Manager specializing in transit facilities. Don has 20 years of combined experience in architecture, urban planning, transportation, retail and industrial design from Canada, the USA, Mexico and the Netherlands. For the past decade, Don has primarily worked on BRT, LRT and subway (metro) stations as well as bus terminals and on-street transit facilities. His multidisciplinary background along with his acumen for complex engineering projects have been applied to Waterloo?s King-Victoria Transit Hub, Mississauga BRT, and the successful bid for two large P3 LRT projects in Canada.

Don has professional degrees in urban planning (BAA) from Ryerson University and an architecture degree (M.Arch) from the University of Manitoba. Don is registered as an architect (Bureau Architectenregister-SBA) in the Netherlands, as an intern architect with the Ontario Association of Architects and the Royal Architectural Institute of Canada, as well as a registered professional planner (RPP) with the Ontario Professional Planners Institute and the Canadian Institute of Planners. Don is currently the Segment (Design) Manager on Science Centre and Kennedy Stations where he is managing interdisciplinary design works in parallel with construction as part of the Eglinton Crosstown LRT.

Brad Chase

Associate Director | Practice Lead, Architecture
Toronto, ON

#english# #All# #Architecture# #Healthcare+# #Living+# #Low Rise Residential# #Project / Programme Management# #Residential# #Seniors Communities# #Subject Matter Expert#
Toronto, Ontario, Canada

Brad Chase has over 17 years of extensive experience delivering all aspects of multi-storey residential projects. His experience ranges from concept design, design development, planning and marketing, through to delivery of contract documents and final project delivery. As a Project Lead, Brad is responsible for collaborating with the design team to establish and develop the best design and planning concept for the project. Over the past five years Brad has focused on low-rise, multi-unit residential projects specifically designed for an aging population. The building types that fall under this category are seniors apartments, independent living residences, long-term care facilities and memory care facilities.

Jennifer Ujimoto

Associate | US Transit Design Lead, Buildings
New York, NY

#english# #All# #Architecture# #Light Rail Transit# #Mobility+# #Project / Programme Management# #Residential# #Transit Facilities# #Transportation#
New York, New York, United States of America
https://www.linkedin.com/in/jenniferujimoto/

Jennifer Ujimoto has over 15 years of experience, over which she has crafted her understanding of project administration from pre-design analysis and through design development phases and both in-office and on-site aspects of contract administration. She is thoroughly familiar with building and development approvals processes and has an understanding of the complexities of the municipal project procurement environment.

As a designer, Jennifer has a keen understanding of the collaborative process that is essential to the practice of architecture. Her ability to communicate effectively with clients, consultants, and contractors has made her a valuable key team member on projects situated within complex and challenging social and physical constraints.

She brings a deep commitment to design excellence on all levels including conceptual, technical and social parameters. Her multidisciplinary experience, includes award-winning high-end residential design, exhibit design, curatorial work, academic writing and teaching, demonstrating her ability to implement rigorous design, project management and construction standards.

Carlos Gutierrez De Quevedo

Associate | Manager, Transit Technology
Toronto, ON

#english# #All# #Data Analytics# #Latin America# #Mobility+# #Operations & Maintenance# #Planning & Urban Design# #Policy & Design Guidelines# #Research & Development# #Spanish Regional# #Systems# #Terminals# #Transit Management# #Transit Technology# #Transportation# #Transportation Planning#
Toronto, Ontario, Canada

Carlos Gutierrez De Quevedo is a mobility specialist with over ten years of experience researching and working on urban mobility projects. He is considered a subject matter expert for Smart Cities and part of the team developing IBI Group’s profile in Latin America.

Carlos has a M.Sc. in Transportation from MIT supplemented by international experience in planning and policy, infrastructure, operations, analytics, and technology projects. His strength lies in his ability to lead multidisciplinary teams in different contexts with well-rounded knowledge in all modes of urban transportation. His signature projects include analytics to infer origin and destination matrices and improve bus schedules in the Basque Country, Spain and outlining the Mobility as a Service vision for Chattanooga, ennessee. He is currently defining intelligent infrastructure for dynamic platform allocation at Metrolinx’s Union Station Bus Terminal.

Kaman Pang

Associate | Manager, Transportation Engineering
Toronto, ON

#english# #All# #Data Analytics# #Engineering# #Highway / Road Design# #Traffic Engineering# #Transit Technology# #Transportation Engineering# #Transportation Planning# #Traveller Information#
Toronto, Ontario, Canada

Kaman Pang has 12 years of experience in the areas of Traffic Signal Operations and ITS. Her traffic signal operations experience includes leading and conducting traffic signal systems reviews, traffic signal coordination and operations reviews, corridor alternative evaluations, route alternative analysis, and microsimulation analysis. Her ITS experience includes the design and implementation of transit signal priority and transit related ITS elements, the deployment of advanced traveller information systems, and the deployment of video display walls.

Roger Nicholson

Associate | Manager, Contract Administration
Toronto, ON

#english# #All# #Architecture# #High Rise Residential# #Hospitality# #Living+# #Mixed Use# #Residential# #Retail / Commercial# #Stadium / Athletic Facilities#
Toronto, Ontario, Canada

Roger Nicholson specializes in high-rise residential and hospitality projects. His early involvement on a number of high profile projects, such as Maple Leaf Square and the expansion to the Air Canada Centre, The Four Seasons Hotel, and the award-winning Toronto Delta Hotel has propelled his career. He continues to develop his client relationships and hone his management skills, by leading highly motivated multi-member teams. Roger has played an integral role in the successful execution of the Park Place Condominiums and the award-winning Rose Theatre where his work is helping to revitalize the downtown core in Brampton. Roger is currently working on Bay Gerrard Rental Apartments and King Blue Hotel and Condominiums in Toronto, and The Roy Condominiums in Halifax.

Maarit Heinonen-smith

Architect
London, UK

#english# #Design Build# #Green# #Healthy New Towns# #High Rise Residential# #Hotels# #Low Rise Residential# #Mental Health Care# #Mid Rise Residential# #Mixed Use# #Parks# #Placemaking# #Policy & Design Guidelines# #Residential# #Resorts# #Seniors Communities# #Spiritual Places# #UK Regional#
London, United Kingdom, Europe
https://www.linkedin.com/in/maarit-heinonen-smith-65a3b4b6/

Maarit is an experienced, Chartered Architect with years of experience in high profile and award-winning sheltered and extra care housing, retirement villages and care homes located throughout the UK.

Maarit specializes in architecture and design for over 55’s, designing bespoke and inspiring residential architecture which allows for flexibility within the design for changing needs and individuality of the residents with a consideration to their health and well-being. Each design is a unique response to the site and brief, and developed through a dialogue with clients and end-users. During her career, her designs have achieved several awards for design quality, most recently at Healthcare Design Awards 2018 and Housing Design Awards 2017.

Maarit has designed retirement living developments worth £20m+ in value. Working with some of the largest local authorities, charities, housing associations and private developers in the UK, her knowledge has provided her with the best practice knowledge and innovation in this sector.

Dr. Muhammad A. Mustafa

Director, MENA (Middle East Northern Africa)
Dubai, UAE

#english# #Active Transportation# #Airports# #All# #Bus Rapid Transit# #Engineering# #Leader# #Light Rail Transit# #Living+# #Mobility+# #Multi-Modal Transportation# #Municipal Services# #Office Lead# #P3# #Project / Programme Management# #Public Outreach# #Rail# #Revenue / Tolling# #Roads & Highways# #Systems# #Systems Engineering# #Systems Integration# #Terminals# #Traffic Engineering# #Traffic Management# #Transit Facilities# #Transit Management# #Transit Oriented Development# #Transit Planning# #Transit Technology# #Transportation# #Transportation Engineering# #Traveller Information#
Dubai, United Arab Emirates, Middle East

Dr. Muhammad A. Mustafa has steadily grown his reputation at IBI Group over the last 18 years. He is the Project Manager for the cities of Jeddah and Al Madinah travel model and Public Transport systems design, the Arriyadh comprehensive public transport plan and the electronic tolling for Attiki Odos the ring road in Athens, Greece and led the integration of multi-application smart card systems project in Europe, under the e-Europe program.

Mustafa has provided consulting services to the European Commission on funding ITS projects and proposals since 1998 and is the Technical Manager of the IMS Project, a Canadian initiative funded by the Federal government for the implementation of multi-modal and multi-application smart card systems since 1999.

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