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IBI Group Named Lead Advisor on New Toronto Union Station Bus Terminal

IBI Group has been appointed program manager and technical advisor for the delivery of Metrolinx’ Union Station Bus Terminal (USBT), currently under construction and due to open in 2020.


May 23, 2019

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TORONTO, ON (May 23, 2019) – Toronto-headquartered, global design and technology firm, IBI Group, has been appointed program manager and technical advisor for the delivery of Metrolinx’ Union Station Bus Terminal (USBT), currently under construction and due to open in 2020. The new terminal will be located at 81 Bay St., in the future CIBC SQUARE office tower complex, developed by Ivanhoé Cambridge and Hines. The terminal will be located on the ground and second floor of the podium, with its main entrance on Lakeshore Boulevard. It will become part of an integrated transit and commercial development plan in Toronto’s downtown core, serving riders across the region and improving mobility across all modes of transportation.

IBI Group was retained by Metrolinx to develop the formal program and governance structure, provide technical advice, and to coordinate the delivery of all aspects of the new terminal. The new facility, which will be located south of the rail corridor, will be more closely connected to the Gardiner and Lakeshore Blvd. The terminal will have 14 bus bays, doubling the size of the current GO Bus terminal, distributed over two floors within the base of the new state-of-the-art building.

“One of the key considerations for our client is the complexity and therefore the coordination that is required for this project to be delivered successfully,” said IBI Group’s Senior Project and Operations Manager, Elizabeth Vieweg. “From integrating new business processes and new technology, to implementing new operational approaches, and ensuring training for all staff, these activities are all being conducted while Metrolinx continues to simultaneously deliver effective business-as-usual bus operations.”

“Toronto’s new bus terminal will improve transit connections, modernize bus service in the region, and improve the customer experience,” said IBI Group Project Lead and Transit Technology Manager, Carlos Gutierrez de Quevedo. “IBI Group has always been at the forefront of state-of-the-art transit and mobility. We’re excited to bring our full range of services in this sector to the project: from transportation planning, customer-centric design and technology, to managing change, transition, and operational readiness.”

With a breadth of experience in intelligent transportation systems (ITS), smart cities, transit technology, and transportation engineering and planning, IBI Group has helped shape the built environment and infrastructure of the Greater Toronto and Hamilton Area for the last 40 years. The firm has been involved in preeminent regional transportation projects including the Pan Am/Parapan Am Transportation Master Plan and Operations Delivery, the procurement oversight of the fleet management system for TTC’s surface fleet, the master planning of the CN Railway Lands, and the award-winning development of the Mississauga Bus Rapid Transitway.

For more information or to speak with an IBI Group professional, please contact Julia Harper at or 647-330-4706.

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