TravelIQ by IBI Group
An internationally-proven, white-label advanced traveller information system (ATIS) that provides real-time, multimodal trip planning to the public.
North America-wide data sharing has arrived
Providing a critical means of reporting and communicating traffic, event and road conditions with your customers, TravelIQ streamlines the process of searching for, accessing, and combining relevant and useful resources. Offering North America-wide data sharing, the cloud-based platform allows customers to seamlessly travel and plan trips across jurisdictions and countries, and build tailored travel solutions that are customized to their needs.
For transportation authorities, TravelIQ helps to improve public safety by encouraging travellers to avoid problem areas, and informing necessary road repairs. For private-sector clients, the software can provide location-based services and targeted marketing and advertising opportunities.
Available as a white-label website, mobile application and through interactive voice response (IVR), TravelIQ offers your customers the convenience of choice as they navigate their journeys.
TravelIQ’s responsive website incorporates best-in-class features and components, allowing you to provide advanced mapping, navigation and trip planning to your customers. IBI Group’s off-the-shelf solution offers a customizable interface that can be efficiently configured within a 4-6-week timeframe based on your needs.
Intuitively designed for iPhone and Android users, TravelIQ’s mobile app provides hands-free, personalized, geo-targeted voice traffic alerts. IBI Group’s dedicated mobile technology team has deployed over 45 apps in use by millions of consumers worldwide.
Interactive Voice Response (IVR)
TravelIQ’s IVR solution provides an advanced traffic information VUI that uses natural speech and maintains voice recognition rates in the 90th percentile. Configurable to report on any type of traffic incident or event, it can support thousands of concurrent phone calls. IBI Group’s IVR technology currently supports over 3.2 million calls annually.
Fully configurable and personalized by your customers
TravelIQ’s suite of products can be dynamically scaled up or down based on your needs, and rapidly deployed. The platform’s personalized traveller preferences mean more choice and customization for your discerning customers.
- Responsive and accessible design
- Content management system
- Administrative configuration
- Site usage tracking using Google analytics
- Personalized traveller preferences
- Multimodal trip planning
- Origin to destination and alternate routing
- Camera views, routes and alerts
- Multilingual capabilities
- Social media integration
Modular add-ons for improved event reporting
IBI Group’s TravelIQ product suite includes the following optional modules which can be integrated into the platform’s web, mobile or IVR system, and allow you to provide more detailed local event reporting to your customers.
Event Reporting System (ERS)
TravelIQ’s ERS allows you to report on incidents, planned events and road conditions, and share this information with your customers through the TravelIQ website, mobile app or IVR system. This added module also gives you the ability to produce comprehensive event reports.
Road Conditions Reporting
TravelIQ’s Road Conditions Reporting module lets you report on winter road and flooding conditions, and includes a pre-defined road segment that’s configurable depending on your maintenance areas. The platform’s citizen reporting capability allows your customers to report poor road conditions directly, which your staff can then validate and feed into the TravelIQ website, mobile app and/or IVR system.
Data fusion engine integration
Real-time data sources form the foundation of any good traveller information program. TravelIQ seamlessly incorporates data collection management and a data fusion engine, which collects and processes data from various sources for use across the platform’s web, mobile app and IVR channels.
TravelIQ can incorporate real-time data from the platform’s mobile application, as well as Waze, HERE, and regional weather alerts, radar and forecasts. Numerous other data sources, including points of interest, real-time snow plow and maintenance vehicle tracking, road and traffic conditions, and ITS infrastructure, can be configured within the platform.
Our proven track record
IBI Group’s traveller information technology has been part of our transportation systems portfolio for more than 10 years. It is currently being deployed as a 511 system across the states of Alaska, Wisconsin, New York, Massachusetts, Connecticut, Southern California, Arizona, Louisiana and Florida. Our technology is also being deployed across provinces in Canada and South Africa. Our private sector clients include major North American media companies.
– Florida Department of Transportation