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Dementia Friendly Care Ward, Croydon University Hospital

Funded through the UK Government’s “Improving the Environment of Care for People with Dementia” initiative, this IBI-designed scheme enabled a positive shift in the model of care being delivered by the National Health Service (NHS) at Croydon University Hospital for dementia patients and their families.

Croydon Health Services NHS Trust
London, UK
July 2014 Completed
2,473 sq m Area

IBI Group was commissioned to redesign and reconfigure three existing seniors’ wards on the third floor of the Jubilee Wing at Croydon University Hospital. Our architects and interior designers developed alterations that allow patients to experience a sensory environment, integrated seating, patient cafés, activity rooms and safe wander loops that mimic local natural landmark, the River Wandle.

Hospital design features include upgraded lighting, improved wayfinding, the introduction of handrails and signage, as well as seating areas that allow patients to feel more relaxed in an unfamiliar place. This was achieved by reforming existing wards and hospital streets that were both poorly organized and either under or over utilized.

Using Building Information Modelling (BIM), a 3D model of the existing facility was used at an early stage in the design to show the client and users how their existing spaces would be remodelled to create the ‘Wandle Trail’ and bespoke seating areas. This was a crucial part of the process as stakeholders could envision changes and the resulting layout.

A strategically phased delivery was necessary to meet budget restrictions as well as service capacity during the winter months. To close more than one ward at a time was unfeasible. The result is a greater delivery of care to dementia patients and their families, as well as a space that inspires stimulation, contemplation and wonder.

We’re finding new ways to put patients first, and transforming the way we think about aging in place. In the updated Dementia Friendly Care Zone at Croydon Hospital, IBI’s design helped deliver an improved model of care for the NHS Trust.

Find out more about Healthcare+
Denise Medcraff

Studio Principal
Brighton, UK

Brighton, UK

Denise Medcraff studied at Strathclyde University in Glasgow and has a wide range of experience designing for commercial, residential, education and healthcare sectors during her successful career with IBI Group. As Office Principal, Denise oversees the operational and service quality of various sizes and complexity of projects via various procurement routes including.A talented architect herself, Denise is extremely practiced at managing in-house architectural teams as well as coordinating consultants. Her project management skills allow her to direct the team while ensuring the projects achieve design excellence via a robust quality management system.

In healthcare, Denise has wide-ranging experience working with Trusts, private health providers and contractors to deliver estate strategies, master planning, refurbishment and new build commissions. In Education, Denise is specializes in the design development stages of Higher Education projects, reviewing the student journey and experience through the built environment. Denise?s practical knowledge of client and working group consultation, follows the design process though a structured series of meetings and end user workshops which in turn develops the client?s vision through to fruition.