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Toronto 2015 Pan Am Games

IBI Group acted as Lead Architect for the Athlete’s Village, and also lead transportation planning, delivery, and operations during the the largest multi-sport event ever hosted in Canada — including the management of 1,500 kilometres of Games route network during its 51-day schedule.

Ontario Ministry of Transportation
Toronto, ON
10,000 Athletes
1.4 million Spectators
30+ Organizations
235 km Temporary HOV lanes

With over 10,000 athletes and 1.4 million spectators descending upon Toronto, the province turned to IBI Group to answer the unprecedented transportation challenge presented by the nearly two-month event taking place across the Greater Golden Horseshoe.

A wide-ranging strategy was critical to ensure that athletes and officials would reliably arrive to competitions on-time – not to mention the fans. At the same time, we needed to keep this already-busy region moving at a smooth pace to reduce the impacts on businesses and residents. IBI Group’s integrated transportation strategy was delivered through nine key elements:

  1. Project Management: IBI Group developed and managed an integrated Transportation Delivery Plan with input from 30+ organizations including 12 different transit agencies, 8 specialized transit providers, police forces, and Games organizers.
  2. Local Area Plans: We led the creation of multi-modal transportation plans for the areas surrounding each competition venue, including strategies for spectator walking routes, expanded bike storage, shuttles, and parking.
  3. Wayfinding and Signage: Our intuitive wayfinding and signage strategy ensured uniform, easy-to-understand directions for spectators trying to find various competition venues.
  4. Games Route Network and HOV Lanes: IBI planned over 1,500km of routes connecting the Athlete’s Village in Toronto’s downtown core with venues across the Golden Horseshoe region. This was achieved through a range of traffic measures, including the installation of 235km of temporary HOV lanes.
  5. Spectator Parking Operations and Control Centre: We organized, designed and operated 13 parking lots as well as a central control centre that utilized mobile reporting, dashboards, live streaming UAV video, and an online reservation system.
  6. Transportation Demand Management and Communications: This included pre-event analysis and capacity quantification to determine the Games’ impact on the region’s transportation network, as well as customer-facing materials that informed visitors of the multi-modal options available during the event. We also designed and delivered the 2015 Games Trip Planner app and specified functional requirements for the associated Triplinx planner.
  7. Unified Transportation Coordination Centre: IBI designed a collaborative control space that united the real-time systems operations of local, regional, and provincial transportation agencies for the first time.
  8. Games Transit Operations: We designed the inter-jurisdictional Games Transit Network comprising accessible transit routes that connected major regional hubs in the Golden Horseshoe to all venues.
  9. Performance Measures & Real-Time Monitoring: IBI developed a comprehensive framework to monitor and analyze the Games’ transportation network using real-time data.

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Bruce Mori

Director | Sr. Practice Lead, Transportation Planning
Toronto, ON

Toronto, ON
Our increasing frustration with growing traffic congestion is matched by our inability to doing something about it. We need to do more with less as our problems become more complex and solutions more expensive. Creative and innovative solutions are needed to address today's transportation challenges, but they need to be cost-effective, tied to our goals, and supported by technical analyses rooted in common sense. We can meet the challenge because we must.

Bruce Mori has more than 20 years of consulting experience that spans the globe. He specializes in transportation systems planning and travel demand forecasting for major metropolitan areas and Landmark Events with a focus on rapid transit systems, integrated transportation land use planning, and sustainable transportation principles. He has responsibility within IBI Group for transportation planning, travel demand forecasting, transportation-related environmental assessments, travel demand forecasting, toll traffic and revenue studies, and rapid transit/LRT and road/highway design. Bruce’s experience includes major studies across North America and in the rapidly developing cities of the Middle East.

Andrea Lendak

Associate Director - Practice Lead, Intelligent Systems
Toronto, ON

Toronto, ON

Andrea Lendak has over 12 years of experience in the planning, implementation and operation of transportation systems. When it comes to Landmark Events, her key strength is coordinating multiple stakeholders from different agencies to ensure on-time project delivery. She brings a high level of contagious energy to projects to get work done on time. Andrea was part of the project management team that stewarded the award-winning delivery of the Toronto 2015 Pan Am/Parapan Am Games. She was also pivotal figure in transportation demand management for the Toronto 2015 and London 2010 Olympic Games.

Elizabeth Vieweg

Associate - Manager, Intelligent Systems
Toronto, ON

Toronto, ON

Elizabeth Vieweg is a passionate, goal-oriented leader with 20 years of experience managing multiple portfolio events in fast-paced national and international Games environments. This is bolstered by additional experience as a senior manager in the sport, arts and health sectors. Elizabeth is also a skilled negotiator, collaborator and integrator with diverse groups of stakeholders, including municipal and provincial levels of government, community leaders, First Nations, facility/venue owners, games host societies, senior management, and volunteers.