TCA Toll Roads Mobile Application
IBI Group developed, deployed and operates the mobile application for The Toll Roads of Orange County under contract to the Transportation Corridor Authority (TCA).
ClientTransportation Corridor Authority (TCA)
LocationOrange County, CA
TCA Toll Roads mobile app helps OC drivers pay with ease and enjoy the journey
Administering the largest network of toll roads in California, the Transportation Corridor Authority (TCA) identified the need for a new, more powerful and user-friendly mobile application to replace its legacy product. IBI Group initially supported the development of detailed requirements for an improved product with a suite of new functionality.
Our software engineers led a mobile app design based on an agile, iterative process, informed by regular stakeholder input and deliverable-focused objectives. We ran the technical development of the application software, user interface documents and wireframes. IBI Group also completed system acceptance and user acceptance testing ahead of launch and is still providing operational services for the TCA following the app’s implementation.
Released to Apple and Google stores in June 2016, the TCA Toll Roads mobile application provides a wealth of functionality necessary to serve over a quarter of a million drivers daily on toll roads throughout the San Joaquin Hills and Foothills of Orange County, CA.
The app’s interface allows regular and one-time customers to view information on FasTrak accounts and ExpressAccounts, sign up for new accounts, manage current accounts, pay one-time tolls, view a map of the toll roads, estimate a toll, and more.
Enhancements during the operations and maintenance phase include touch ID, increased viewing options for monthly statements, and the ability to store user license plate and payment information in the app.
Sr. Project Manager
Los Angeles, CA
Stacy Unholz is an expert Project Manager with over 15 years’ experience managing projects in all areas of intelligent transportation systems such as advanced traveler information services (ATIS), advanced traffic management systems (ATMS), and strategic planning. Ms. Unholz has supported several projects in the areas of Smart Cities and Internet of Things (IoT), helping to design and deploy technology solutions to mobility, sustainability and livability.
Ms. Unholz is currently the Project Manager for the Los Angeles County Service Authority for Freeway Emergencies (LA SAFE) 511 Interactive Voice Response (IVR) system covering the greater Los Angeles area. She is also supporting the design and development of a ground transportation permitting system for the Los Angeles Department of Transportation.
Ms. Unholz has extensive experience with 511 traveler information systems and has been involved in several 511 projects at all levels, from definition of functional requirements to implementation, operation, and successful upgrade and enhancements of services. Ms. Unholz works with IBI’s Solutions group to support national deployment of an integrated suite of services that includes integration of third party data feeds, and the distribution of traveler information via website, mobile application, IVR systems and social media platforms.